T.O.M.™
T.O.M. (Ticketing Operations Manager) is the first AI system built to run the operational side of ticketing. Planning, executing, and optimizing the work behind the scenes.
Meet T.O.M.

The intelligence layer that runs ticketing operations

T.O.M. autonomously manages event setup, pricing logic, inventory configuration, and operational workflows using a proprietary ticketing execution engine built specifically to carry out AI-driven decisions at scale.

40%+ Workload Reduction

Repetitive setup, adjustments, and monitoring are automated, freeing teams from daily operational burden.

Operational Consistency

T.O.M. executes decisions uniformly across every event, venue, and season.

Faster Execution

Events move from planning to live faster than human-driven workflows allow.

T.O.M. executes the plan, Your team defines the direction.
1

Control

Every action is logged and auditable

2

Transparency

Organizations define autonomy levels

3

Trust

Policies and constraints are enforced automatically

What is t.o.m.

T.O.M. is not Software, it is the Operator.

Unlike traditional ticketing software which relies on humans to configure, monitor, and adjust everything manually, T.O.M. acts as the operational decision-maker.

  • How events should be structured
  • How pricing frameworks should be applied
  • How inventory should be configured and adjusted
  • When operational changes should occur
  • How policies and rules should be enforced consistently
Autonomous Event Configuration
T.O.M. creates and configures events using your direction, venue logic, pricing structures, and historical performance without manual setup.
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Pricing Framework Execution
T.O.M. applies pricing strategies consistently and intelligently, adjusting according to defined rules and real-time performance signals.
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Intelligent Inventory Management
Seat maps, sections, and availability are configured and optimized automatically to align with demand patterns and organizational goals.
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Operational Forecasting
T.O.M. anticipates high-impact operational moments such as demand shifts or inventory pressure and acts proactively.
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Policy-Driven Decision Making
Every action T.O.M. takes follows your organization’s rules, thresholds, and approval logic.
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T.O.M. operates on top of a modern ticketing execution engine designed specifically to:

Carry out AI-driven operational decisions

Support real-time pricing and inventory changes

Enforce complex business rules

Scale across organizations and venues

Maintain security and reliability

T.O.M. is trained on decades of real-world ticketing operations, including:

Season-ticket and membership structures

High-demand and sell-out scenarios

Group sales and promotional complexity

Multi-venue operations

Long-term operational planning cycles

Ready to meet T.O.M.?

Early access will be available to select organizations.

Email

  • mhinson@tiptoetickets.com

Phone

  • 540.430.2442